Headquarters: Brazil
URL: http://ciandt.com

Somos especialistas em transformação tecnológica, unindo expertise humana à IA para criar soluções tech escaláveis. Com mais de 8,000 CI&Ters ao redor do mundo, já formamos parcerias com mais de 1,000 clientes durante nossos 30 anos de história. Inteligência Artificial é nossa realidade.
Importante: se você reside na Região Metropolitana de Campinas, sua presença nos escritórios da cidade será obrigatória, conforme a política de frequencia vigente.

Sobre o Programa
Estamos redesenhando a superapp de um cliente do zero: nova arquitetura de produto, nova experiência do usuário e uma nova proposta de valor integrada. Trata-se de um programa estratégico de larga escala, com múltiplas squads trabalhando em paralelo e alta visibilidade executiva.

O que você vai fazer

Você será o elo entre a estratégia do programa e a execução das squads. Seu papel é garantir que o todo faça sentido — que cada time saiba para onde está indo, o que precisa entregar e como sua peça se encaixa no grande redesign.

Na prática, isso significa:

- Liderar o programa end-to-end: estruturar e manter o roadmap integrado do redesign, identificando dependências, riscos e bloqueios entre squads antes que se tornem problemas.
- Definir e refinar milestones estratégicos: trabalhar com liderança de produto, tech e negócio para traduzir a visão do programa em objetivos claros, priorizados e alcançáveis para cada squad.
- Garantir alinhamento contínuo entre times: facilitar rituais de sincronização entre squads, promover visibilidade cruzada e atuar como árbitro de prioridades quando houver conflitos de agenda ou escopo.
- Fazer a ponte com a liderança executiva: produzir reports executivos de alta qualidade — claros, orientados a decisão e com o nível certo de detalhe para cada audiência.
- Remover impedimentos: atuar de forma proativa para destravar o que estiver atrasando as squads, seja um processo, uma dependência técnica ou uma decisão em aberto.

O que esperamos de você

- Experiência em gestão de programas ou portfólios de produto em ambientes digitais complexos, preferencialmente com múltiplas squads em paralelo.
- Capacidade de transitar com naturalidade entre o estratégico e o operacional — de uma conversa de diretoria a um refinamento de backlog.
- Habilidade para estruturar ambiguidade: transformar diretrizes amplas em objetivos concretos e critérios de sucesso mensuráveis.
- Forte comunicação, tanto em apresentações quanto em documentos escritos.
- Background em produto digital, fintechs, insurtechs ou empresas de tecnologia de grande porte é valorizado.

Localização
São Paulo – SP (modelo híbrido)

 

MidSenior LI-RW1 Nossos benefícios:
- Plano de saúde e odontológico;- Vale alimentação e refeição;- Auxílio-creche;- Licença parental estendida;- Parceria com academias e profissionais de saúde e bem-estar via Wellhub (Gympass)  TotalPass;- Participação nos Lucros e Resultados (PLR);- Seguro de Vida;- Plataforma de aprendizagem contínua (CI&T University);- Clube de descontos;- Plataforma online gratuita dedicada à promoção da saúde física, mental e bem-estar;- Curso gestante e parentalidade responsável;- Parceria com plataformas de cursos online;- Plataforma para aprendizagem de idiomas;- E muitos outros
Mais detalhes sobre os nossos benefícios aqui: https://ciandt.com/br/pt-br/carreiras
Na CI&T, a inclusão começa no primeiro contato. Se você é pessoa com deficiência, é importante apresentar o seu laudo durante o processo seletivo. Consulte quais dados são necessários conter no laudo clicando aqui. Assim, podemos garantir o suporte e as adaptações que você merece. Se ainda não tem o laudo caracterizador, não se preocupe: podemos te apoiar para obtê-lo.
Temos um time dedicado de Saúde e Bem-estar, especialistas em inclusão e grupos de afinidade que estarão com você em todas as etapas. Conte com a gente para fazer essa jornada lado a lado.

To apply: https://weworkremotely.com/remote-jobs/ci-t-job-29629-program-manager-sr-redesign-de-superapp

Headquarters: Remote - Australia
URL: http://gensler.com

Your Role

You will direct multidisciplinary design teams and specialist consultants on the industry's most influential projects. From world-class stadiums to immersive live entertainment venues, you will oversee the intersection of complex architecture and the electric energy of a live crowd.

As a Senior Design Manager at Gensler, you will lead the delivery of sports and entertainment projects, working hands‑on across all project phases from concept through completion. You act as the central point of coordination between clients and multidisciplinary teams, helping shape project strategy while maintaining momentum, quality, and alignment with client objectives.

Operating with a high degree of autonomy, you are responsible for overall project execution, including managing client relationships, coordinating consultants, contractors, and authorities, and ensuring successful outcomes. As the primary client contact, you drive communication, mentor junior team members, and uphold Gensler’s design excellence and standards throughout the life of each project.

This position will be based in Melbourne.

What You Will Do

• Lead design and project management, ensuing alignment with client goals and firm standards.
• Drive the project delivery during all phases of the project ensuring milestones and deliverables are met
• Develop and maintain project schedules, budgets, and work plans to guide successful delivery
• Lead relationships with the client, contractor, agencies, as well as engineering and specialty consultants
• Prepare and review proposals, contracts, and consultant agreements to establish clear scope and expectations.
• Track internal project financial metrics and coordinate with the accounting team on invoicing
• Participate in marketing and business development including, proposal development, and project interviews
• Manage mid-size to large project teams, assign and monitor completion of tasks
• Support mentorship of junior staff
• Oversee the coordination and document preparation for the project and provide quality assurance via review of project documentation

Your Qualifications

• 12+ years of project/design management experience in an architecture firm
• Bachelor’s Degree or higher in Architecture
• Extensive experience in all phases of architectural projects, preferrably for sport stadium, training facilities, and entertainment venues
• Ability to provide excellent client service and assure project profitability
• Desire to lead teams and to mentor junior staff
• High level of architecture competence and expertise in mixed-use developments
• High level of knowledge of state and local building codes, including accessibility
• Sustainable design experience, with a preference for hands-on LEED project participation and accreditation
• Exceptional written and verbal communication skills, with the ability to distill complex design concepts into compelling narratives for client presentations, consultant coordination, and internal team alignment
• Proficiency in Microsoft Office (Word, Excel, Outlook, Teams, and Project), AutoCAD and/or Revit

Life at Gensler

As a people-first organization, we are as committed to enjoying life as we are to delivering best-in-class design. From internal design competitions to research grants to “Well-being Week,” our offices reflect our people’s diverse interests.

We encourage every person at Gensler to lead a healthy and balanced life. We offer profit sharing and twice annual bonus opportunities.

As part of the firm’s commitment to licensure and professional development, Gensler offers reimbursement for certain professional licenses and associated renewals and exam fees. In addition, we reimburse tuition for certain eligible programs or classes. We view our professional development programs as strategic investments in our future.

To apply: https://weworkremotely.com/remote-jobs/gensler-design-manager-sports-entertainment-senior

Who We Are; What We Do; Where We’re Going

Magnet Forensics is a global leader in the development of digital investigative software that acquires, analyzes, and shares evidence from computers, smartphones, tablets, and IoT-related devices. We are continually innovating so our customers can deploy advanced and effective tools to protect their companies, communities, and countries.

Serving thousands of customers globally, our solutions are playing a crucial role in modernizing digital investigations, helping investigators fight crime, protect assets, and guard national security.

With employees based around the world, Magnet Forensics has been expanding our global presence. As a part of Magnet Forensics, you can expect to make a difference in the world, no matter what role you play. You’ll be supported through learning and development, not to mention an incredible team with unbelievable talent and integrity.

If you think you would be the right person to join our team working towards this goal, we would love to hear from you!

Role Overview

We are looking for an Engineering Manager to build, develop, and partner with a growing team of 5-10 ML Engineers working on AI systems that power our digital forensics capabilities. You’ll be responsible for hiring, coaching, career development, and performance; raising the bar on AI/ML craft by shaping standards, developing engineers, and building a strong community of practice across the team.

Distributed across Canada and Sweden, our MLEs work in cross-functional groups alongside Software Engineers and SDETs, and are organized around missions like Search and Enrichment rather than by technical discipline. As part of the AI Engineering leadership team, you’ll work alongside peers to build cohesion across those groups, partner with Tech Leads to shape how we approach difficult technical problems, and collaborate with Product and UX to make sure the team is solving the right problems for our users.

From building AI that investigators can trust to turn months of case work into days, to figuring out what ‘good’ looks like when users are searching for a needle in a haystack they’ve never seen before, our team works on challenging and meaningful problems. If these are the kinds of problems that interest you, then you will feel at home on this team!

What You’ll Do

• Drive operational excellence. Stay accountable for what the team ships, and continuously improve how we work by building frameworks for efficient, high-quality delivery. Protect team autonomy by bringing clarity and keeping decision making complexity low.

• Guide technical execution. Stay close enough to the technical work to ask sharp questions, spot risks, and help the team weigh trade-offs. Partner with Tech Leads to ensure complex initiatives have the right direction, and that our systems are adaptable and aligned with long-term goals.

• Coach and grow engineers on the team. Help them scope ambiguous projects, navigate tough technical trade-offs, and prepare for high-stakes conversations. Create opportunities for them to take ownership and expand their impact, and support them through clear, actionable feedback.

• Foster a culture of experimentation. Create an environment where the team can safely share and test ideas, measure results, and learn quickly from each other and our data to keep pace in a rapidly evolving space.

• Lead with context and collaboration. Work across Product, UX, and engineering leadership to align roadmap goals with team capacity and ensure the team is solving the right problems for our users.

• Nurture a high-performing, distributed team. Evolve our processes and communication patterns to enhance our distributed collaboration while maintaining a high level of trust within the team. Leverage our time zone coverage in Canada (ET/MT) and Sweden (CET) as an advantage, not a constraint to overcome.

• Drive thoughtful AI-assisted development practices. Figure out where AI development tools accelerate the team versus where they create risk, and raise our standards accordingly. Cut through the noise to determine what adds real value vs. what is only hype.

What We’re Looking For

We are looking for a leader who combines genuine passion for developing people with enough AI/ML depth to coach effectively, weigh in on technical trade-offs, and raise the bar on our practices. We care more about demonstrated impact and capabilities than whether you check every box.

• 3+ years managing or leading teams of engineers, with a track record of building healthy teams, delivering results, and coaching people through growth (regardless of title);

• Hands-on experience building applied AI/ML systems. Enough to understand what good looks like, evaluate technical judgment, and have credible conversations on technical topics with the team;

• A genuine coaching mindset. You find satisfaction in other people’s growth, give direct and useful feedback, and have coached Senior and Staff-level engineers; people who don’t need hand-holding but benefit from thoughtful partnership;

• Sound technical judgment. You can navigate complex decisions, weigh trade-offs, and help teams move toward adaptable, maintainable solutions, even when the right answer isn’t obvious;

• Strong cross-functional instincts. You communicate clearly with engineers, PMs, UX, and leadership, and understand that your job is to make the whole system work, not just to deliver features;

• Experience working effectively across distributed teams. You understand that “remote” and “distributed” are different things, and know how to build cohesion when people aren’t in the same room;

• Familiarity with AI-assisted development tools and a perspective on how to effectively integrate them into engineering workflows and team practices;

• Bachelor’s degree in Computer Science, Computer Engineering, or a related technical field; or equivalent practical experience.

Nice to Have Skills

• Experience in high-stakes domains (security, healthcare, legal) where correctness matters;

• Experience with AI/ML in constrained deployment models (on-prem, edge, air-gapped);

• Experience building and operating scalable, distributed systems;

• Familiarity with MLOps tooling (e.g., experiment tracking, model versioning, CI/CD for ML).

Compensation & Benefits

The Compensation range is for the primary location for which the job is posted. Please note that the actual compensation may vary depending on location and job-related factors such as qualifications, experience, knowledge and skills. If you are applying for this role outside of the primary location and you are selected for an interview, the Talent Acquisition Partner can share more information with you.  If the compensation structure for the role includes an incentive component (i.e. most Sales roles) the range below represents total target compensation (TTC) (base salary + variable).

784,000 - 1,250,000 (SEK) a year

Salary range (min - max)

Position Type: New position

Magnet is proud to offer benefits such as:

- Generous time off policies

- Competitive compensation

- Volunteer opportunities

- Reward and recognition programs

- Employee committees & resource groups

- Healthcare and retirement benefits

Indicators of Success

We’re looking for someone who checks off most, but not all, of the boxes listed in “skills and experiences”.  It’s more important to us to find candidates who can display indicators of success through skills they have developed and experiences they have been a part of, than to find folks who have “been there, done that”.  We want to be part of your development journey, and we’ll learn as much from you as you learn from us.

How We Work

At Magnet Forensics, we take a hybrid-flexible approach to support your productivity and work-life balance. If you’re within a comfortable travel distance to one of our offices, you’ll occasionally join us in person. How often you’ll come in depends on your department and team needs, typically ranging from weekly to monthly. These in-person moments help us build stronger connections, spark new ideas, and celebrate our successes together. Most days, you can choose what works best for you, while staying in tune with your team’s goals.

We’re excited to welcome you to our team and look forward to achieving great things together - both in the office and wherever you work best!

The Most Important Thing

We’re looking for candidates that can provide examples of how they have demonstrated Magnet CODE in their previous experiences:

CARE– We care about each other and our mission to make a difference in the world.

OWN – We are accountable for our results – while never forgetting to act with integrity, empathy, and respect.

DEDICATE – We put our heart and soul into meeting the needs of our customers and helping them serve the people they protect.

EVOLVE – We are constantly innovating and exploring new ways to work together to make an impact with our work.

Here at Magnet Forensics, we are committed to continuous learning and are focused on building a diverse and inclusive workforce. This commitment will be reflected in our hiring processes and embedded in our values and how we treat one another. If you’re interested in this role, but do not meet all of the qualifications listed above, we encourage you to apply anyways.

Magnet Forensics is an Equal Opportunity Employer and considers applicants for employment without regard to race, colour, religion, sex, orientation, national origin, age, disability, genetics or any other basis forbidden under federal, provincial, or local law. We are committed to providing an inclusive, accessible recruitment process and work environment. Accommodation is available to all applicants upon request throughout the hiring process. Please contact [email protected] should you require any accommodations.

All offers of employment at Magnet are contingent upon satisfactory completion of a background check. All background checks will be conducted in accordance with all applicable laws. Magnet will consider each position’s job duties, among other factors, in determining what constitutes satisfactory completion of the background check. Refusal to consent to a background check may be grounds for revoking an offer of employment.

US Applicants: Magnet Forensics participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.

Magnet Forensics handles and uses personal data of job applicants in line with its Recruitment Privacy Policy found here .

Magnet does not use artificial intelligence (defined as a machine-based system that infers from input to generate outputs such as predictions, content, recommendations, or decisions) for screening, assessing, or selecting applicants. Should this practice change, we will update this disclosure accordingly.

Agility’s commercially deployed humanoids operate alongside teams in warehouses, manufacturing facilities, and distribution centers—tackling physically demanding and repetitive tasks while enabling workers to focus on higher-value work. With industry-leading safety standards and years of proven deployment data, we’re pioneering a new era of automation that enhances human potential.

About the Role

Agility Robotics is building humanoid robots at scale — and the rigor of how we develop them matters as much as the technology itself. As Senior Technical Program Manager, NPI, you will shape company-level investments by owning the end-to-end governance of how Agility takes hardware from concept through production: defining and facilitating the Product Development Process (PDP), ensuring cross-functional teams understand their role in it, driving requirements discipline at every phase, and making sure gate reviews happen on evidence, not momentum.

Reporting to the Senior Director of Program Management, you will operate within the Operations PM team as the primary owner of NPI program governance. This role is right for someone who has walked into a live, complex hardware program, built situational awareness fast, and started driving outcomes within weeks. You will need to earn credibility with engineers, hold teams accountable to deliverables, and be recognized as the face of the program.

About the Work

NPI Process Development & Phase Gate Governance

• Design and own the New Product Implementation Process that is right for Agility — from phase gate structure and entry/exit criteria through readiness reviews and formal decision records.
• Prepare and lead gate readiness assessments for leadership. These are data driven conclusions on whether the program is ready to proceed.
• Define and enforce governance cadence across programs: regular execution reviews, risk reviews, executive briefings, and rapid-resolution forums when issues escalate.  Distill updates into a simple story for Executive Leadership Team (ELT) updates.
• Maintain a decision log for every material phase gate decision — what was decided, who decided it, what alternatives were considered, and what evidence supported the call.
• Champion continuous improvement of the process itself. Drive lessons learned at each phase gate and feed them back into the process.

Requirements Definition & Cross-Functional Alignment

• Ensure requirements are defined, documented, and validated before programs advance through phase gates.
• Work with Engineering, Operations, Supply Chain, Manufacturing, and other teams as needed to surface and resolve requirement gaps early, before they become schedule or quality problems.
• Translate business and operational needs into structured requirements that program teams and technical leads can act on without coming back for clarification.
• Drive DFx requirements into the design process at the right phase.

Schedule & Risk Management

• Own and maintain the integrated program schedule across active development programs.
• Own the risk register: identification, structured assessment, response planning, and active monitoring. Know which risks are heating up before leadership asks.
• Drive formal change control — evaluate schedule and scope impact before changes are accepted and maintain full traceability.

Stakeholder Communication & Influence

• Serve as the primary voice on PDP status, phase gate readiness, and program risk to leadership.
• Establish a unified assessment and executive level update representing the state of health of the program.  Identify and highlight critical dependencies across multiple activities that have material impact to program trajectory and attainment.
• Represent PDP governance in cross-functional program reviews and leadership forums.

Process Maturity & Standards

• Identify gaps in how the NPI ramp process is understood and applied across teams and drive targeted interventions — training, documentation, tooling, or governance changes — to close them.  Execute to a Fit-for-Purpose plan that ensures cross functional orchestration as well coincident with rigorous execution.
• Build and maintain the program management playbook for the NPI ramp process at Agility: templates, gate checklists, risk frameworks, and decision tools that the organization can rely on.
• Partner with Engineering and Operations leadership to ensure the NPI process is treated as a functional requirement of the business.

About You

• 10 - 12  years of direct hands on experience working in a cross functional Technical Program Management role launching complex integrated hardware/software products in the automotive, robotics, consumer electronics, or aerospace industries
• You have significant experience managing hardware product development programs — across phase gates, EVT/DVT/PVT cycles, manufacturing readiness, and cross-functional execution — and can demonstrate a track record of programs that shipped.
• You have owned a phase gate process, not just participated in one. You know what good entry/exit criteria look like, what a credible evidence package requires, and how to hold a gate review that delivers results.
• Bachelor’s degree in Computer Science, Mechanical Engineering, Electrical Engineering, or equivalent experience. Advanced Degree preferred.
• You are comfortable owning work across different program types. NPI governance is your primary domain, but you can pick up an operational program.
• You work well and influence at all levels of the organization—from peers to VPs.
• You operate autonomously. You can absorb a complex, in-flight program environment, build your own situational awareness, and start driving outcomes from day 1.
• You influence without authority. You have held cross-functional teams accountable to process in environments where you had no direct control over their work, and you know how to do it in a way that builds credibility rather than burning it.
• You communicate clearly and precisely — in writing, in reviews, and in executive forums — and you adjust your framing based on who is in the room and what decision they need to make.
• You have direct experience in hardware-focused environments: robotics, advanced manufacturing, aerospace, defense, or complex consumer electronics. You understand how physical products are built and what makes development programs succeed or fail.

Bonus Points

• Experience with humanoid robotics, autonomous systems, or other complex multi-disciplinary hardware-software-firmware programs.
• Deep understanding of high-tech discrete manufacturing from the supply planning process to final assembly, test and pack out.  Knowledge of supplier readiness and supplier management represents a significant advantage.
• Industrial Engineering, fabrication and assembly process knowledge and electromechanical systems integration are a plus.
• Familiarity with PLM tools (Arena, Windchill, or equivalent) and its role in BOM and Configuration Change Control  across development phases.
• Experience in capacity planning, yield management, and cost optimization.
• PMP or PgMP certification, or equivalent demonstrated program management rigor.
• Experience standing up or significantly maturing a PDP or NPI process in a high growth environment.
• Experience using the Atlassian suite or equivalent tools for program tracking, project management, collaboration and documentation at scale.
• Ability to travel up to 35%, may include international supplier visits.

Location

• This is a hybrid position based out of our Salem or Fremont office.

The final salary offered to a successful candidate will be dependent on several factors that may include but are not limited to: market location, job-related knowledge, skills, and experience. This range may change based on geographical location and may be modified in the future.

Anticipated Salary Range

$166,000—$259,000 USD

In addition to base pay, our competitive total rewards package consists of the following for full-time employees:

• 401(k) Plan: Includes a 6% company match.
• Equity: Company stock options.
• Insurance Coverage: 100% company-paid medical, dental, vision, and short/long-term disability insurance for employees.
• Benefit Start Date: Eligible for benefits on your first day of employment.
• Well-Being Support: Employee Assistance Program (EAP).
• Time Off:
  • Exempt Employees: Flexible, unlimited PTO and 12 company holidays, including a winter shutdown.
  • Non-Exempt Employees: 10 vacation days, paid sick leave, and 12 company holidays, including a winter shutdown, annually.
• On-Site Perks: Catered lunches four times a week and a variety of healthy snacks and refreshments at our Salem and Pittsburgh locations.
• Parental Leave: Generous paid parental leave programs.
• Work Environment: A culture that supports flexible work arrangements.
• Growth Opportunities: Professional development and tuition reimbursement programs.
• Relocation Assistance: Provided for eligible roles.
• Annual Discretionary Bonus: Provided for eligible roles.

All of our roles are U.S.-based. Applicants must have current authorization to work in the United States.

Agility Robotics is committed to a work environment in which all individuals are treated with respect and dignity. Each individual has the right to work in a professional atmosphere that promotes equal employment opportunities and prohibits unlawful discriminatory practices, including harassment. Therefore, it is the policy of Agility Robotics to ensure equal employment opportunity without discrimination or harassment on the basis of race, color, religion, sex, sexual orientation, gender identity or expression, age, disability, marital status, citizenship, national origin, genetic information, or any other characteristic protected by law. Agility Robotics prohibits any such discrimination or harassment.

Agility Robotics does not accept unsolicited referrals from third-party recruiting agencies.  We prioritize direct applicants and encourage all qualified candidates to apply directly through our careers page.  If you are represented by a third party, your application may not be considered.  To ensure full consideration, please apply directly.

Apply Now: https://grnh.se/b444bbd04us

Agility’s commercially deployed humanoids operate alongside teams in warehouses, manufacturing facilities, and distribution centers—tackling physically demanding and repetitive tasks while enabling workers to focus on higher-value work. With industry-leading safety standards and years of proven deployment data, we’re pioneering a new era of automation that enhances human potential.

About the Role

Agility Robotics is building humanoid robots at scale — and the rigor of how we develop them matters as much as the technology itself. As Senior Technical Program Manager, NPI, you will shape company-level investments by owning the end-to-end governance of how Agility takes hardware from concept through production: defining and facilitating the Product Development Process (PDP), ensuring cross-functional teams understand their role in it, driving requirements discipline at every phase, and making sure gate reviews happen on evidence, not momentum.

Reporting to the Senior Director of Program Management, you will operate within the Operations PM team as the primary owner of NPI program governance. This role is right for someone who has walked into a live, complex hardware program, built situational awareness fast, and started driving outcomes within weeks. You will need to earn credibility with engineers, hold teams accountable to deliverables, and be recognized as the face of the program.

About the Work

NPI Process Development & Phase Gate Governance

• Design and own the New Product Implementation Process that is right for Agility — from phase gate structure and entry/exit criteria through readiness reviews and formal decision records.
• Prepare and lead gate readiness assessments for leadership. These are data driven conclusions on whether the program is ready to proceed.
• Define and enforce governance cadence across programs: regular execution reviews, risk reviews, executive briefings, and rapid-resolution forums when issues escalate.  Distill updates into a simple story for Executive Leadership Team (ELT) updates.
• Maintain a decision log for every material phase gate decision — what was decided, who decided it, what alternatives were considered, and what evidence supported the call.
• Champion continuous improvement of the process itself. Drive lessons learned at each phase gate and feed them back into the process.

Requirements Definition & Cross-Functional Alignment

• Ensure requirements are defined, documented, and validated before programs advance through phase gates.
• Work with Engineering, Operations, Supply Chain, Manufacturing, and other teams as needed to surface and resolve requirement gaps early, before they become schedule or quality problems.
• Translate business and operational needs into structured requirements that program teams and technical leads can act on without coming back for clarification.
• Drive DFx requirements into the design process at the right phase.

Schedule & Risk Management

• Own and maintain the integrated program schedule across active development programs.
• Own the risk register: identification, structured assessment, response planning, and active monitoring. Know which risks are heating up before leadership asks.
• Drive formal change control — evaluate schedule and scope impact before changes are accepted and maintain full traceability.

Stakeholder Communication & Influence

• Serve as the primary voice on PDP status, phase gate readiness, and program risk to leadership.
• Establish a unified assessment and executive level update representing the state of health of the program.  Identify and highlight critical dependencies across multiple activities that have material impact to program trajectory and attainment.
• Represent PDP governance in cross-functional program reviews and leadership forums.

Process Maturity & Standards

• Identify gaps in how the NPI ramp process is understood and applied across teams and drive targeted interventions — training, documentation, tooling, or governance changes — to close them.  Execute to a Fit-for-Purpose plan that ensures cross functional orchestration as well coincident with rigorous execution.
• Build and maintain the program management playbook for the NPI ramp process at Agility: templates, gate checklists, risk frameworks, and decision tools that the organization can rely on.
• Partner with Engineering and Operations leadership to ensure the NPI process is treated as a functional requirement of the business.

About You

• 10 - 12  years of direct hands on experience working in a cross functional Technical Program Management role launching complex integrated hardware/software products in the automotive, robotics, consumer electronics, or aerospace industries
• You have significant experience managing hardware product development programs — across phase gates, EVT/DVT/PVT cycles, manufacturing readiness, and cross-functional execution — and can demonstrate a track record of programs that shipped.
• You have owned a phase gate process, not just participated in one. You know what good entry/exit criteria look like, what a credible evidence package requires, and how to hold a gate review that delivers results.
• Bachelor’s degree in Computer Science, Mechanical Engineering, Electrical Engineering, or equivalent experience. Advanced Degree preferred.
• You are comfortable owning work across different program types. NPI governance is your primary domain, but you can pick up an operational program.
• You work well and influence at all levels of the organization—from peers to VPs.
• You operate autonomously. You can absorb a complex, in-flight program environment, build your own situational awareness, and start driving outcomes from day 1.
• You influence without authority. You have held cross-functional teams accountable to process in environments where you had no direct control over their work, and you know how to do it in a way that builds credibility rather than burning it.
• You communicate clearly and precisely — in writing, in reviews, and in executive forums — and you adjust your framing based on who is in the room and what decision they need to make.
• You have direct experience in hardware-focused environments: robotics, advanced manufacturing, aerospace, defense, or complex consumer electronics. You understand how physical products are built and what makes development programs succeed or fail.

Bonus Points

• Experience with humanoid robotics, autonomous systems, or other complex multi-disciplinary hardware-software-firmware programs.
• Deep understanding of high-tech discrete manufacturing from the supply planning process to final assembly, test and pack out.  Knowledge of supplier readiness and supplier management represents a significant advantage.
• Industrial Engineering, fabrication and assembly process knowledge and electromechanical systems integration are a plus.
• Familiarity with PLM tools (Arena, Windchill, or equivalent) and its role in BOM and Configuration Change Control  across development phases.
• Experience in capacity planning, yield management, and cost optimization.
• PMP or PgMP certification, or equivalent demonstrated program management rigor.
• Experience standing up or significantly maturing a PDP or NPI process in a high growth environment.
• Experience using the Atlassian suite or equivalent tools for program tracking, project management, collaboration and documentation at scale.
• Ability to travel up to 35%, may include international supplier visits.

Location

• This is a hybrid position based out of our Salem or Fremont office.

The final salary offered to a successful candidate will be dependent on several factors that may include but are not limited to: market location, job-related knowledge, skills, and experience. This range may change based on geographical location and may be modified in the future.

Anticipated Salary Range

$166,000—$259,000 USD

In addition to base pay, our competitive total rewards package consists of the following for full-time employees:

• 401(k) Plan: Includes a 6% company match.
• Equity: Company stock options.
• Insurance Coverage: 100% company-paid medical, dental, vision, and short/long-term disability insurance for employees.
• Benefit Start Date: Eligible for benefits on your first day of employment.
• Well-Being Support: Employee Assistance Program (EAP).
• Time Off:
  • Exempt Employees: Flexible, unlimited PTO and 12 company holidays, including a winter shutdown.
  • Non-Exempt Employees: 10 vacation days, paid sick leave, and 12 company holidays, including a winter shutdown, annually.
• On-Site Perks: Catered lunches four times a week and a variety of healthy snacks and refreshments at our Salem and Pittsburgh locations.
• Parental Leave: Generous paid parental leave programs.
• Work Environment: A culture that supports flexible work arrangements.
• Growth Opportunities: Professional development and tuition reimbursement programs.
• Relocation Assistance: Provided for eligible roles.
• Annual Discretionary Bonus: Provided for eligible roles.

All of our roles are U.S.-based. Applicants must have current authorization to work in the United States.

Agility Robotics is committed to a work environment in which all individuals are treated with respect and dignity. Each individual has the right to work in a professional atmosphere that promotes equal employment opportunities and prohibits unlawful discriminatory practices, including harassment. Therefore, it is the policy of Agility Robotics to ensure equal employment opportunity without discrimination or harassment on the basis of race, color, religion, sex, sexual orientation, gender identity or expression, age, disability, marital status, citizenship, national origin, genetic information, or any other characteristic protected by law. Agility Robotics prohibits any such discrimination or harassment.

Agility Robotics does not accept unsolicited referrals from third-party recruiting agencies.  We prioritize direct applicants and encourage all qualified candidates to apply directly through our careers page.  If you are represented by a third party, your application may not be considered.  To ensure full consideration, please apply directly.

Apply Now: https://grnh.se/b444bbd04us

About Reactivate ☀️

Reactivate, an Invenergy company, is a mission-driven organization that develops, owns, and operates renewable energy solutions that are designed to improve quality of life for communities, with a focus on meaningful benefits for working-class people across the country. Focus areas include community solar, commercial & industrial solar, small utility-scale solar, energy storage, and EV charging projects. By delivering economic development and energy resiliency with renewable energy solutions, Reactivate provides energy cost savings, job opportunities, workforce training, and opportunities for businesses, while creating positive social and environmental impact.

Reactivate was founded by Invenergy and Lafayette Square.

To learn more, visit us at www.reactivate.com.

We are thrilled to become ✨ Great Place to Work Certified✨! The Great Place to Work Certification is the most definitive “ employer-of-choice” recognition that companies aspire to achieve. It is the only recognition based entirely on what employees report about their workplace experience - specifically, how consistently they experience a high-trust workplace. Great Place to Work Certification is recognized worldwide by employees and employers alike and is the global benchmark for identifying and recognizing outstanding employee experience. Every year, more than 10,000 companies across 60 countries apply to get Great Place to Work Certified.

The Senior Engineering Manager will lead our engineering team in the development and execution of distributed generation solar and storage projects including but not limited to commercial & industrial, small-scale utility, community solar and landfill. This role involves managing a team of engineers and overseeing end-to-end technical design and engineering processes and supporting construction management

Responsibilities ⚙️

Management

• Conduct performance assessments to provide feedback, promote individual growth and ensure alignment with organization goals
• Collaborate with the Vice President, EPC to strategically manage resource allocation
• Oversee daily team workflows by facilitating capacity building and deliver targeted training initiatives to drive team efficiency

Technical Evaluation

• Analyze site parameters, interconnection studies and customer loads to determine optimal system sizing and configuration
• Conduct shading analysis, structural assessments and electrical reviews to inform equipment selection and layout
• Model proposed designs in PVsyst or similar tools to predict energy products and economic performance
• Select appropriate technologies for projects, including modules, inverters, racking and system balance

Design Execution

• Lead the engineering team in creating permit/construction drawing sets that meet codes and client standards
• Direct internal and external resources to produce comprehensive construction documentation packages
• Manage relationships with third-party engineering firms to ensure quality deliverables
• Specify electrical protection, monitoring, and control schemes to meet utility and grid stability requirements.
• Develop equipment specifications, bills of materials, and detailed scopes of work for procurement and construction
• Coordinate technical reviews and secure permit approvals from relevant authorities
• Review detailed civil, structural, and electrical engineering design packages for compliance with technical specifications
• Stay updated on advancements in PV modules, inverters, racking, and energy storage technologies

Construction Support (in coordination with Construction Project Management team)

• Provide technical supervision to contractors during system installations to ensure adherence to plans
• Collaborate with EPC contractors through procurement, construction, and commissioning phases
• Review shop drawings, inspect deliveries, and witness factory testing as needed.
• Oversee punch list inspections, testing, and commissioning of systems before final approval
• Compile as-built drawings, operations manuals, warranty documentation, and other project closeout materials
• Respond to contractor RFIs, participate in construction meetings, and review QA/QC documentation
• Conduct site visits to evaluate constructability and support construction progress

Requirements 🎓

• Bachelor’s degree in Engineering (Mechanical, Electrical, Civil)
• 5 - 8+ years of experience in engineering in the renewables industry, with at least 3 years in a leadership/management role
• Expertise in solar plant equipment, including PV modules, racking systems, inverters and electrical balance of plants
• Expertise in NEC codes a plus
• NABCEP, PV Installation Professional Certification a plus
• Experience reviewing civil, structural, or electrical engineering design packages
• Proficiency with PVSyst, System Advisory Model (SAM) programs, AutoCAD, PVcase, ArcGIS, Helioscope, and Aurora Solar is a plus
• Experience managing third-party due diligence studies and energy production estimates
• Ability to multi-task and manage deliverables for multiple projects at a time
• Excellent organizational, interpersonal, time management, and problem-solving skills
• Travel required up to 20%
• Eligible to work in the United States without the need for employer visa sponsorship now or in the future

The annual base salary for this position is $140,000 – $180,000. Reactivate considers several factors when determining base pay offers such as (but not limited to) scope and responsibility of the role, candidate’s work experience and/or education, training and certifications among other key skills at the time of offer.

Why Reactivate ⚡

To support our incredible team and their families beyond the workplace, Reactivate provides an outstanding benefits package effective day one of employment. In addition to medical benefits, 401(k) options, professional development opportunities and a competitive paid time off policy, we allow work flexibility to contribute to a valuable work-life balance.

At Reactivate, we build our teams, cultivate our leaders, and foster an environment where everyone feels valued, respected, and empowered to be their authentic selves. These values are at the core of our organization, strengthening our team and fueling innovation and progress

We strive to create workplaces that reflect the communities we serve, and we believe that our differences enable us to be a better team. We are not just looking for a culture fit — we are looking for a culture add. If you’re looking for a career where your unique talents are celebrated, your voice is heard, and your contributions make an impact, Reactivate is the place for you.

➡️Upon submission, we want to empower you to record your name via the Name Pronunciation Tool so that our hiring team can ensure they are pronouncing your name correctly and that you feel properly acknowledged.

Reactivate is proud to be an equal opportunity employer. All employment decisions at Reactivate are based on business needs, job requirements and individual qualifications, without regard to, race, religion, color, national origin, sexual orientation, sex (including pregnancy), age, gender identity or expression, age, status as a protected veteran, status as an individual with a disability, or any other applicable legally protected characteristics

🚨By submitting an application, you acknowledge that we may disclose the contents of your application with certain of our third-party applicant tracking systems including, without limitation, Greenhouse’s applicant tracking system, and you expressly consent to such disclosure.

Who We Are; What We Do; Where We’re Going

Magnet Forensics is a global leader in the development of digital investigative software that acquires, analyzes, and shares evidence from computers, smartphones, tablets, and IoT-related devices. We are continually innovating so our customers can deploy advanced and effective tools to protect their companies, communities, and countries.

Serving thousands of customers globally, our solutions are playing a crucial role in modernizing digital investigations, helping investigators fight crime, protect assets, and guard national security.

With employees based around the world, Magnet Forensics has been expanding our global presence. As a part of Magnet Forensics, you can expect to make a difference in the world, no matter what role you play. You’ll be supported through learning and development, not to mention an incredible team with unbelievable talent and integrity.

If you think you would be the right person to join our team working towards this goal, we would love to hear from you!

Role Overview

We are looking for an Engineering Manager to build, develop, and partner with a growing team of 5-10 ML Engineers working on AI systems that power our digital forensics capabilities. You’ll be responsible for hiring, coaching, career development, and performance; raising the bar on AI/ML craft by shaping standards, developing engineers, and building a strong community of practice across the team.

Distributed across Canada and Sweden, our MLEs work in cross-functional groups alongside Software Engineers and SDETs, and are organized around missions like Search and Enrichment rather than by technical discipline. As part of the AI Engineering leadership team, you’ll work alongside peers to build cohesion across those groups, partner with Tech Leads to shape how we approach difficult technical problems, and collaborate with Product and UX to make sure the team is solving the right problems for our users.

From building AI that investigators can trust to turn months of case work into days, to figuring out what ‘good’ looks like when users are searching for a needle in a haystack they’ve never seen before, our team works on challenging and meaningful problems. If these are the kinds of problems that interest you, then you will feel at home on this team!

What You’ll Do

• Drive operational excellence. Stay accountable for what the team ships, and continuously improve how we work by building frameworks for efficient, high-quality delivery. Protect team autonomy by bringing clarity and keeping decision making complexity low.

• Guide technical execution. Stay close enough to the technical work to ask sharp questions, spot risks, and help the team weigh trade-offs. Partner with Tech Leads to ensure complex initiatives have the right direction, and that our systems are adaptable and aligned with long-term goals.

• Coach and grow engineers on the team. Help them scope ambiguous projects, navigate tough technical trade-offs, and prepare for high-stakes conversations. Create opportunities for them to take ownership and expand their impact, and support them through clear, actionable feedback.

• Foster a culture of experimentation. Create an environment where the team can safely share and test ideas, measure results, and learn quickly from each other and our data to keep pace in a rapidly evolving space.

• Lead with context and collaboration. Work across Product, UX, and engineering leadership to align roadmap goals with team capacity and ensure the team is solving the right problems for our users.

• Nurture a high-performing, distributed team. Evolve our processes and communication patterns to enhance our distributed collaboration while maintaining a high level of trust within the team. Leverage our time zone coverage in Canada (ET/MT) and Sweden (CET) as an advantage, not a constraint to overcome.

• Drive thoughtful AI-assisted development practices. Figure out where AI development tools accelerate the team versus where they create risk, and raise our standards accordingly. Cut through the noise to determine what adds real value vs. what is only hype.

What We’re Looking For

We are looking for a leader who combines genuine passion for developing people with enough AI/ML depth to coach effectively, weigh in on technical trade-offs, and raise the bar on our practices. We care more about demonstrated impact and capabilities than whether you check every box.

• 3+ years managing or leading teams of engineers, with a track record of building healthy teams, delivering results, and coaching people through growth (regardless of title);

• Hands-on experience building applied AI/ML systems. Enough to understand what good looks like, evaluate technical judgment, and have credible conversations on technical topics with the team;

• A genuine coaching mindset. You find satisfaction in other people’s growth, give direct and useful feedback, and have coached Senior and Staff-level engineers; people who don’t need hand-holding but benefit from thoughtful partnership;

• Sound technical judgment. You can navigate complex decisions, weigh trade-offs, and help teams move toward adaptable, maintainable solutions, even when the right answer isn’t obvious;

• Strong cross-functional instincts. You communicate clearly with engineers, PMs, UX, and leadership, and understand that your job is to make the whole system work, not just to deliver features;

• Experience working effectively across distributed teams. You understand that “remote” and “distributed” are different things, and know how to build cohesion when people aren’t in the same room;

• Familiarity with AI-assisted development tools and a perspective on how to effectively integrate them into engineering workflows and team practices;

• Bachelor’s degree in Computer Science, Computer Engineering, or a related technical field; or equivalent practical experience.

Nice to Have Skills

• Experience in high-stakes domains (security, healthcare, legal) where correctness matters;

• Experience with AI/ML in constrained deployment models (on-prem, edge, air-gapped);

• Experience building and operating scalable, distributed systems;

• Familiarity with MLOps tooling (e.g., experiment tracking, model versioning, CI/CD for ML).

Compensation & Benefits

The Compensation range is for the primary location for which the job is posted. Please note that the actual compensation may vary depending on location and job-related factors such as qualifications, experience, knowledge and skills. If you are applying for this role outside of the primary location and you are selected for an interview, the Talent Acquisition Partner can share more information with you.  If the compensation structure for the role includes an incentive component (i.e. most Sales roles) the range below represents total target compensation (TTC) (base salary + variable).

784,000 - 1,250,000 (SEK) a year

Salary range (min - max)

Position Type: New position

Magnet is proud to offer benefits such as:

- Generous time off policies

- Competitive compensation

- Volunteer opportunities

- Reward and recognition programs

- Employee committees & resource groups

- Healthcare and retirement benefits

Indicators of Success

We’re looking for someone who checks off most, but not all, of the boxes listed in “skills and experiences”.  It’s more important to us to find candidates who can display indicators of success through skills they have developed and experiences they have been a part of, than to find folks who have “been there, done that”.  We want to be part of your development journey, and we’ll learn as much from you as you learn from us.

How We Work

At Magnet Forensics, we take a hybrid-flexible approach to support your productivity and work-life balance. If you’re within a comfortable travel distance to one of our offices, you’ll occasionally join us in person. How often you’ll come in depends on your department and team needs, typically ranging from weekly to monthly. These in-person moments help us build stronger connections, spark new ideas, and celebrate our successes together. Most days, you can choose what works best for you, while staying in tune with your team’s goals.

We’re excited to welcome you to our team and look forward to achieving great things together - both in the office and wherever you work best!

The Most Important Thing

We’re looking for candidates that can provide examples of how they have demonstrated Magnet CODE in their previous experiences:

CARE– We care about each other and our mission to make a difference in the world.

OWN – We are accountable for our results – while never forgetting to act with integrity, empathy, and respect.

DEDICATE – We put our heart and soul into meeting the needs of our customers and helping them serve the people they protect.

EVOLVE – We are constantly innovating and exploring new ways to work together to make an impact with our work.

Here at Magnet Forensics, we are committed to continuous learning and are focused on building a diverse and inclusive workforce. This commitment will be reflected in our hiring processes and embedded in our values and how we treat one another. If you’re interested in this role, but do not meet all of the qualifications listed above, we encourage you to apply anyways.

Magnet Forensics is an Equal Opportunity Employer and considers applicants for employment without regard to race, colour, religion, sex, orientation, national origin, age, disability, genetics or any other basis forbidden under federal, provincial, or local law. We are committed to providing an inclusive, accessible recruitment process and work environment. Accommodation is available to all applicants upon request throughout the hiring process. Please contact [email protected] should you require any accommodations.

All offers of employment at Magnet are contingent upon satisfactory completion of a background check. All background checks will be conducted in accordance with all applicable laws. Magnet will consider each position’s job duties, among other factors, in determining what constitutes satisfactory completion of the background check. Refusal to consent to a background check may be grounds for revoking an offer of employment.

US Applicants: Magnet Forensics participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.

Magnet Forensics handles and uses personal data of job applicants in line with its Recruitment Privacy Policy found here .

Magnet does not use artificial intelligence (defined as a machine-based system that infers from input to generate outputs such as predictions, content, recommendations, or decisions) for screening, assessing, or selecting applicants. Should this practice change, we will update this disclosure accordingly.

About the RoleWe are looking for two Senior Project Managers to lead and support the planning, execution, and delivery of key streams within a large-scale financial infrastructure initiative at a top-tier global bank.

About the CompanyThe company is a nationally recognized design-build and construction firm specializing in complex industrial, manufacturing, mission critical, and heavy commercial projects across the United States.

Somos um dos maiores bancos privados do Brasil, conforme o ranking do Banco Central. E temos muito orgulho em dizer que, pelo segundo ano consecutivo, fomos reconhecidos como a melhor instituição financeira para trabalhar no Brasil, segundo o ranking da GPTW 2025! Também recebemos o selo de Diversidade na categoria Mulher, reforçando nosso compromisso com a equidade.  

Nossa cultura acontece de verdade: sendo simples, corretos, parceiros e corajosos. Valorizamos as relações, a inovação e um ambiente leve, cada vez mais colaborativo e com intencionalidade no avanço da diversidade e inclusão.

Estamos em constante evolução e construímos #parcerias de sucesso para entregarmos nosso propósito de tornar mais tranquila a vida financeira de pessoas e empresas. 

Se identificou? Então venha trabalhar com a gente! 

Responsabilidades:

• Atuar na evolução da maturidade ágil e performance das tribos, contribuindo para a estruturação e acompanhamento de ciclos de execução, por meio
  de análise de dados, organização das iniciativas e promoção de melhoria contínua


• Apoiar a estruturação de planos de execução, contribuindo com definição de metas, indicadores e organização das ações;


• Coletar, analisar e consolidar dados para apoiar diagnósticos e tomadas de decisão;


• Acompanhar a evolução das iniciativas das tribos, promovendo visibilidade, organização e consistência na execução;


• Monitorar indicadores de performance, apoiando a identificação de desvios e oportunidades de melhoria;


• Apoiar a geração de insights a partir de dados, contribuindo para a melhoria contínua da performance das tribos


• Atuar no follow-up das ações, apoiando na identificação de impedimentos e na evolução contínua das entregas;


• Apoiar o desdobramento dos OKRs, garantindo conexão com as iniciativas e clareza dos resultados esperados;


• Contribuir para a evolução da maturidade ágil das tribos, promovendo boas práticas e consistência na operação;

Requisitos:

• Visão sistêmica, com capacidade de conectar negócio, tecnologia e agilidade no contexto de execução;


• Perfil hands-on, com forte foco em análise de dados, organização e acompanhamento de iniciativas;


• Experiência sólida com atuação em times ágeis;


• Conhecimento de processos de discovery e upstream;


• Experiência com indicadores de performance, métricas de fluxo e análise de dados para suporte à tomada de decisão;


• Experiência com desdobramento de OKRs para níveis táticos e acompanhamento de resultados;


• Experiência na identificação de oportunidades de melhoria contínua, a partir da análise de dados e acompanhamento da execução;


• Boa comunicação e habilidade de articulação com diferentes stakeholders, garantindo visibilidade e alinhamento

Diversidade e inclusão 

O BV atua intencionalmente em prol da aceleração da equidade e representatividade no mercado financeiro, respeitando e apoiando a diversidade em toda sua pluralidade e interseccionalidade, garantindo uma transformação social positiva. 

 

Por isso, convidamos pessoas negras, mulheres, profissionais com deficiência, comunidade LGBTQIA+ e pessoas de qualquer idade a conhecerem a gente um pouco mais e a se inscreverem nesta vaga. 

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

At NiCE, we don’t limit our challenges. We challenge our limits. Always. We’re ambitious. We’re game changers. And we play to win. We set the highest standards and execute beyond them. And if you’re like us, we can offer you the ultimate career opportunity that will light a fire within you.

The Americas Director, Program Management is personally responsible and accountable for all services and support aspects for major accounts - acting as a single point of contact for the customer. This includes implementation, rollout, and delivery of products and services as well as business development and generating new business jointly with the sales team.

The Director is also responsible for the performance of the project management community, working closely with the Service’s Director to ensure delivery as per agreed KPIs and practices.

General Roles and Responsibilities

• Define and govern project implementation methodology, quality standards, control / governance and continuous improvement for delivered projects and practices
• Full ownership & accountability of projects (Day 1)
• Supporting Service’s Director in developing, building and maintaining effective and highly efficient project management team and drive multi-million revenue targets
• Oversee several accounts projects from managerial perspective, as well as personally manage projects as individual contributor
• Closely working with sales, R&D, Project Managers and cloud teams for the delivery and successful completion of projects and activities
• Responsible for customer satisfaction and transaction survey results conducted for project management community
• Defining project goals and delivery plans, KPIs for project managers and objectives
• Initial point of contact and escalation, directly responsible for the rollout/delivery of products, services and production
• Directly responsible for improving and maintaining long-term customer satisfaction goals
• Develop and maintain positive and productive long term working relationship with customer’s business and operations managers, as trusted advisor
• Work jointly with sales to promote and expand sales of NiCE solutions, as well as value added services such as training and consulting
• Provide guidance to other PMs while working with the assigned major account
• Identify, drive / executive continuous improvement initiatives that bring us long term positive impact for Major Account Program
• Serve as an escalation point for the customer

Requirements

• At least eight to ten years of account & customer management experience

• At least three years of management experience

• Knowledge of both theoretical and practical aspects of project management

  • PMI Certification is an asset

• Contact Center industry background (Avaya, Cisco) and strong technical orientation

• Software / solution deployment projects delivery experience in the IT world

• Experience working in multi-culture environment, serving regional and global customers

• Bachelor or Masters degree in IT management or Business preferred

Competencies

• Customer Management

  • Excellent communication and presentation skills, mainly with executives
  • Understand the client business and technical environment – be a business enabler
  • Able to identify potential challenges, mitigate risks and manage escalations

• Account Management

  • Strategic – be able to anticipate down the road initiatives with clients
  • Good business and financial understanding
  • Lead team and processes on time-on budget-on quality

• Leadership and management

  • Ability to develop, drive, and contribute in a high performance team
  • Ability to manage a team in matrix environment
  • Ability to partner, align and coordinate with the sales team.

Key Success Factors

• Delivery performance
• Customer Satisfaction – internal and external
• Business growth; new services booking and reoccurring revenue
• Optimization of P&L

About NiCE

NICE Ltd. (NASDAQ: NICE) software products are used by 25,000+ global businesses, including 85 of the Fortune 100 corporations, to deliver extraordinary customer experiences, fight financial crime and ensure public safety. Every day, NiCE software manages more than 120 million customer interactions and monitors 3+ billion financial transactions.

Known as an innovation powerhouse that excels in AI, cloud and digital, NiCE is consistently recognized as the market leader in its domains, with over 8,500 employees across 30+ countries.

NiCE is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, age, sex, marital status, ancestry, neurotype, physical or mental disability, veteran status, gender identity, sexual orientation or any other category protected by law.

About Us:

Datacor is the leading provider of software solutions, including ERP, CRM, Asset Tracking, Simulation and Formulation, to the process manufacturing space. We are on a mission to better equip the industry with software solutions and move it forward by building thoughtful, intuitive products that solve our customers’ most difficult problems.

We are passionate about serving our customers and helping them use data as a competitive advantage. Our customers make products that extend and sustain lives by sanitizing, fertilizing, beautifying, cleaning, and recycling the world we live in. We at Datacor help our customers make those products you use every day more safely, cost effectively and more efficiently through our technology platforms and applications.

About Us:

Datacor is the leading provider of software solutions, including ERP, CRM, Asset Tracking, Simulation and Formulation, to the process manufacturing space. We are on a mission to better equip the industry with software solutions and move it forward by building thoughtful, intuitive products that solve our customers’ most difficult problems.

We are passionate about serving our customers and helping them use data as a competitive advantage. Our customers make products that extend and sustain lives by sanitizing, fertilizing, beautifying, cleaning, and recycling the world we live in. We at Datacor help our customers make those products you use every day more safely, cost effectively and more efficiently through our technology platforms and applications.

This position supports Baytek International. Baytek International, a Datacor company, delivers mission-critical Laboratory Information Management Systems (LIMS) and Quality Control (QC) software to leading oil refineries and chemical manufacturers. Our solutions support product quality, ASTM compliance, regulatory adherence, and operational efficiency across complex refinery lab environments.

We’re looking for an early-career Implementation Specialist with foundational knowledge of laboratory operations and a genuine interest in helping refinery and chemical labs modernize through software. This role is ideal for someone with hands-on lab experience—whether through a technician role, internship, or related academic work—who’s ready to grow into a client-facing technical career. You’ll learn from experienced team members while contributing to real implementations from day one.

The Role:

As an Implementation Specialist, you will support full-cycle implementations of Baytek’s LIMS/QC solutions for refinery and chemical manufacturing clients. Working alongside senior team members, you’ll help configure workflows, assist with training, and learn to translate real-world lab processes into reliable system configurations. Over time, you’ll take on increasing ownership of project tasks and client interactions.This position blends lab knowledge, technical learning, process improvement, and customer collaboration—with a strong emphasis on mentorship and professional development.

Key Responsibilities

Implementation Support & Customer Collaboration

• Support senior implementation leads during customer deployments, learning the end-to-end project lifecycle.
• Assist in gathering requirements from customer stakeholders (Lab, Operations, Engineering, IT, Compliance) and documenting lab processes.
• Help coordinate project tasks and track milestones to support on-time delivery.

LIMS Configuration & Workflow Design

• Assist with configuring LIMS/QC workflows, including refinery sample tracking (units, tanks, streams), QC testing and results validation, and product release processes.
• Learn to align configurations with ASTM-based testing and refinery quality operations under the guidance of senior team members.
• Support instrument integration tasks and help document workflow configurations (GC, distillation, flash point, viscosity, vapor pressure, etc.).

Training Support & Documentation

• Assist in delivering training sessions for lab teams (chemists, technicians, supervisors) across varying technical skill levels.
• Help create and maintain documentation and knowledge transfer materials (SOPs, job aids, configuration notes).
• Support rollout readiness activities, including preparing training environments and organizing materials.

Troubleshooting & Learning

• Assist with troubleshooting technical and process-related issues during implementation and go-live support.
• Learn to identify opportunities to improve lab workflows, data quality, and reporting through system optimization.
• Provide observations and feedback to senior team members to support product improvement efforts.

Professional Development

• Actively participate in team learning through templates, best practices, and reusable configuration patterns.
• Build domain expertise in refinery lab operations, LIMS technology, and implementation methodology.
• Pursue relevant certifications or training as recommended by your manager.

Minimum Qualifications:

• 1–3 years of laboratory experience in a refinery, petrochemical, industrial, or related lab environment (hands-on bench work, co-op, or internship experience counts).
• Foundational knowledge of one or more of the following: ASTM-aligned lab testing practices, instrument operation and calibration basics, or quality systems and compliance concepts.
• Strong communication skills and a willingness to learn customer-facing responsibilities.
• Problem-solving mindset with attention to detail.
• Willingness to travel 25–50% across North America.
• Bachelor’s degree in Chemistry, Chemical Engineering, or a related scientific field (or equivalent experience).

Preferred Qualifications:

• Exposure to LIMS software in any capacity (user, administrator, or implementation support).
• Familiarity with refinery products and blending operations (gasoline, diesel, bunker fuel).
• Basic working knowledge of SQL, Excel data handling, or general IT concepts.
• Experience writing SOPs, work instructions, or technical documentation.
• Interest in process improvement and workflow optimization.

EOE Statement:

Datacor is an Equal Opportunity Employer and does not discriminate on the basis or race, color, religion, sex, national origin, age, disability, veteran status, or any other protected characteristic.

Use of AI During Interviews:

At Datacor, we value thoughtful problem-solving and authentic perspectives. To ensure a fair and consistent evaluation process, we ask that candidates do not use generative AI tools or outside assistance during live interviews unless explicitly stated otherwise. We’re interested in hearing your experience, your approach, and how you think through challenges.

About Us:

Datacor is the leading provider of software solutions, including ERP, CRM, Asset Tracking, Simulation and Formulation, to the process manufacturing space. We are on a mission to better equip the industry with software solutions and move it forward by building thoughtful, intuitive products that solve our customers’ most difficult problems.

We are passionate about serving our customers and helping them use data as a competitive advantage. Our customers make products that extend and sustain lives by sanitizing, fertilizing, beautifying, cleaning, and recycling the world we live in. We at Datacor help our customers make those products you use every day more safely, cost effectively and more efficiently through our technology platforms and applications.

About Us:

Datacor is the leading provider of software solutions, including ERP, CRM, Asset Tracking, Simulation and Formulation, to the process manufacturing space. We are on a mission to better equip the industry with software solutions and move it forward by building thoughtful, intuitive products that solve our customers’ most difficult problems.

We are passionate about serving our customers and helping them use data as a competitive advantage. Our customers make products that extend and sustain lives by sanitizing, fertilizing, beautifying, cleaning, and recycling the world we live in. We at Datacor help our customers make those products you use every day more safely, cost effectively and more efficiently through our technology platforms and applications.

This position supports Baytek International. Baytek International, a Datacor company, delivers mission-critical Laboratory Information Management Systems (LIMS) and Quality Control (QC) software to leading oil refineries and chemical manufacturers. Our solutions support product quality, ASTM compliance, regulatory adherence, and operational efficiency across complex refinery lab environments.

We’re looking for an early-career Implementation Specialist with foundational knowledge of laboratory operations and a genuine interest in helping refinery and chemical labs modernize through software. This role is ideal for someone with hands-on lab experience—whether through a technician role, internship, or related academic work—who’s ready to grow into a client-facing technical career. You’ll learn from experienced team members while contributing to real implementations from day one.

The Role:

As a Lead Implementation Specialist, you will lead and support full-cycle implementations of Baytek’s LIMS/QC solutions for refinery and chemical manufacturing clients. You’ll work directly with lab managers, chemists, technicians, IT, and operations stakeholders to configure workflows, drive user adoption, train teams, and ensure the system supports regulatory and business requirements. This position blends lab subject matter expertise, process improvement, technical troubleshooting, and customer-facing leadership.

Key Responsibilities:

Implementation Leadership & Customer Partnership

• Serve as the primary implementation lead and refinery lab subject matter expert during customer deployments.
• Partner with customer stakeholders (Lab, Operations, Engineering, IT, Compliance) to gather requirements and map real-world lab processes into system workflows.
• Guide project planning and execution to ensure on-time delivery, adoption, and long-term success.

LIMS Configuration & Workflow Design

• Configure LIMS/QC workflows to support:

  • Refinery sample tracking (units, tanks, streams)
  • QC testing and results validation
  • Product release and compliance requirements

• Align configurations with ASTM-based testing and refinery quality operations.

• Support instrument integration and workflow alignment with real lab operations (GC, distillation, flash point, viscosity, vapor pressure, etc.).

Training, Change Management & Adoption

• Deliver structured training for lab teams (chemists, technicians, supervisors, and other users) across varying technical skill levels.
• Coach labs through rollout readiness, best practices, and process changes required for successful adoption.
• Provide documentation and knowledge transfer materials (SOPs, job aids, configuration notes).

Troubleshooting & Continuous Improvement

• Troubleshoot technical and process-related issues during implementation and go-live support.
• Identify opportunities to improve lab workflows, data quality, efficiency, and reporting through system optimization.
• Provide structured feedback to internal teams for product improvements based on real-world customer needs.

Internal Leadership & Mentorship

• Support team standardization through templates, best practices, and reusable configuration patterns.
• Mentor junior implementation specialists as needed.

Minimum Qualifications:

• 5+ years of refinery, petrochemical, or industrial laboratory experience (hands-on lab operations strongly preferred).

• Demonstrated knowledge of:

  • ASTM-aligned lab testing practices
  • Instrument maintenance and calibration
  • Quality systems, compliance, and audit readiness (EPA/OSHA familiarity preferred)

• Prior experience in one or more of the following:

  • LIMS administration (preferred)
  • LIMS implementation support
  • Leading or supporting lab system rollouts and process change initiatives

• Strong communication and training skills, with the ability to guide teams through complex operational change.

• Strong problem-solving and troubleshooting mindset.

• Willingness to travel 25–50% across North America.

Preferred Qualifications:

• Experience as a Laboratory Manager or Lab Supervisor, including scheduling, training, performance coaching, and cross-functional collaboration.

• Experience supporting or overseeing:

  • Lab budgets, inventory, procurement, and proficiency testing
  • Method development and continuous improvement initiatives

• Familiarity with refinery blending operations and QC impacts (gasoline/diesel/bunker fuel).

• Working knowledge of:

  • SQL / reporting concepts
  • Excel data handling
  • Basic IT administration responsibilities for lab systems

EOE Statement:

Datacor is an Equal Opportunity Employer and does not discriminate on the basis or race, color, religion, sex, national origin, age, disability, veteran status, or any other protected characteristic.

Use of AI During Interviews:

At Datacor, we value thoughtful problem-solving and authentic perspectives. To ensure a fair and consistent evaluation process, we ask that candidates do not use generative AI tools or outside assistance during live interviews unless explicitly stated otherwise. We’re interested in hearing your experience, your approach, and how you think through challenges.

GiveDirectly has delivered more than $1B in cash directly to 2+ million people living in poverty across 15 countries since 2011. We believe cash transfers are one of the most scalable, cost-effective, and dignified forms of aid, with the research to back it up. Our work has been covered by The Economist, NPR, TED, and The Washington Post. We are one of Time100’s Most Influential Companies of 2026.

Our culture is candid, analytical, and non-hierarchical. We support high ownership and real professional growth. Curious about what it’s really like to work here? Read our values and hear from the people who do. If they resonate, this could be a great fit!

Location: This role is fully remote but must overlap with an East Africa timezone by at least 4 hours. We are unable to sponsor or take over sponsorship of employment Visas in the U.S. or U.K. at this time.

Priority Application Deadline: June 12, 2026

About this role

GiveDirectly is experiencing an exciting period of growth and is looking to hire a Flex Senior Manager to lead programming across the countries in which we operate. In this role, you will be crucial in developing opportunities for new business, building partnerships, and designing, launching, and managing new and existing programs. This is an opportunity to drive impact and innovation in the cash sector when cash is receiving unprecedented attention and interest in the public eye.

Travel: You will be expected to travel on short notice and might need to spend significant time in any of GiveDirectly’s countries of operation.

Internal note: Members of the Internal Audit may apply to this role

Reports to: Chief of Staff, Programs

Level: SM

Travel Requirement: You will be expected to travel on short notice and might need to spend significant time in any of GiveDirectly’s countries of operation. Estimated travel is ~50-60%

What you’ll do:

End-to-end project management

• Own a rich project management plan and coordinate with stakeholders to ensure successful end-to-end execution
• Design operational models for new programs, including assessing trade-offs of different design decisions (e.g., targeting, payments, customer service)
• Define, track, and report operational and efficiency metrics
• Dynamically identify operational vulnerabilities (e.g. fraud, brand risk etc) and create solutions to de-risk
• Directly supervise multi-layered teams whose responsibilities include field team hiring and management, operations quality assurance, and business diligence support

Project and People Management

• Lead cross-functional project teams, managing internal stakeholders and ensuring strong delivery of projects
• Directly manage one or more Managers to deliver high-quality operations and programming
• Create a strong team culture rooted in GD’s values. Cultivate and grow exceptional talent.
• Establish and maintain high-quality relationships with donors and operational partners
• Drive communication and alignment across a variety of internal and external stakeholders, including GD senior management, donors, operational partners, researchers, and payment providers

New business development

• Contribute to project design and project-manage new opportunities
• Scope new markets, including operational diligence, feasibility, and risk assessments for pilots and inbound proposal
• Identify and pursue fundraising opportunities for new programs
• Collaborate with partnerships team to create content to drive donor conversations and position GiveDirectly as a leader in the global cash space

What you’ll bring:

• Exceptional alignment with GiveDirectly Values and active demonstration of our core competencies: emotional intelligence, problem solving, project management, follow-through, and fostering inclusivity. We welcome and strongly encourage applications from candidates who have personal or professional experience in the low-income and/or historically marginalized communities that we serve.
• 4-7+ years of work experience in a problem-solving heavy role (field management, consulting, analytics)
• Exceptional ability to work analytically through complex operational questions & run robust analyses to inform management and programming decisions
• Strong communications skills, including speaking, writing, presenting, and negotiating across diverse audiences
• Enthusiasm for dynamic  environments, which may lack a pre-defined playbook for success and involve significant “learning by doing”
• Ability to approach tasks with resourcefulness and to work in a highly self-directed manner
• Ability to manage day-to-day operations while simultaneously building more robust, efficient systems
• Experience and high comfort level working in developing-country or high-risk settings

Desired Skills and Experiences

• Understanding the context in our countries of operation  strongly preferred
• Experience working in conflict settings
• Fluency in multiple other GiveDirectly working languages (French, Portuguese)

Compensation

At GiveDirectly, we strive to pay our employees generously and equitably. We use an accredited third party salary aggregator to calculate what we believe to be competitive pay based on role, location, and cost of living. We also have a no negotiation policy to ensure we are paying staff equitably across roles. Read more about our compensation philosophy here.

Unless otherwise noted, the benefits stipend may be used to cover benefits or taken as additional taxable income.

United States

• Base Salary: $109,200
• Bonus at Target Performance: 10% (~$10,920, with potential for upside. For reference, with the organization’s current performance multiplier, this amount would be $12,776 in 2025)
• Estimated Total Compensation at Target: $120,120+
• Annual Benefits Stipend: $21,393

United Kingdom

• Base Salary: £71,400
• Bonus at Target Performance: 10% (~£7,140, with potential for upside. For reference, with the organization’s current performance multiplier, this amount would be £8,354 in 2025)
• Estimated Total Compensation at Target: £78,540+
• Annual Benefits Stipend: £2,760

Kenya

• Base Salary: $77,500
• Bonus at Target Performance: 10% (~$7,750, with potential for upside. For reference, with the organization’s current performance multiplier, this amount would be $9,068 in 2025)
• Estimated Total Compensation at Target: $85,250+
• Annual Benefits Stipend: $8,453

Why work at GiveDirectly?

At GiveDirectly, we work to ensure that you have everything you need to excel in your role and on your team, including:

• A supportive team that works hard and cares hard
• A robust health benefits plan (exact details will vary by country)
• Flexible paid time off that staff is encouraged to take
• Allowances for desk set-up and learning and development

This role is fully remote, so if you are not based in the US, UK or Kenya, we will share an estimated salary benchmark for the country you are based in during the hiring process.

#LI-REMOTE

About Us:

Datacor is the leading provider of software solutions, including ERP, CRM, Asset Tracking, Simulation and Formulation, to the process manufacturing space. We are on a mission to better equip the industry with software solutions and move it forward by building thoughtful, intuitive products that solve our customers’ most difficult problems.

We are passionate about serving our customers and helping them use data as a competitive advantage. Our customers make products that extend and sustain lives by sanitizing, fertilizing, beautifying, cleaning, and recycling the world we live in. We at Datacor help our customers make those products you use every day more safely, cost effectively and more efficiently through our technology platforms and applications.

About Us:

Datacor is the leading provider of software solutions, including ERP, CRM, Asset Tracking, Simulation and Formulation, to the process manufacturing space. We are on a mission to better equip the industry with software solutions and move it forward by building thoughtful, intuitive products that solve our customers’ most difficult problems.

We are passionate about serving our customers and helping them use data as a competitive advantage. Our customers make products that extend and sustain lives by sanitizing, fertilizing, beautifying, cleaning, and recycling the world we live in. We at Datacor help our customers make those products you use every day more safely, cost effectively and more efficiently through our technology platforms and applications.

This position supports Baytek International. Baytek International, a Datacor company, delivers mission-critical Laboratory Information Management Systems (LIMS) and Quality Control (QC) software to leading oil refineries and chemical manufacturers. Our solutions support product quality, ASTM compliance, regulatory adherence, and operational efficiency across complex refinery lab environments.

We’re looking for an early-career Implementation Specialist with foundational knowledge of laboratory operations and a genuine interest in helping refinery and chemical labs modernize through software. This role is ideal for someone with hands-on lab experience—whether through a technician role, internship, or related academic work—who’s ready to grow into a client-facing technical career. You’ll learn from experienced team members while contributing to real implementations from day one.

The Role:

As an Implementation Specialist, you will support full-cycle implementations of Baytek’s LIMS/QC solutions for refinery and chemical manufacturing clients. Working alongside senior team members, you’ll help configure workflows, assist with training, and learn to translate real-world lab processes into reliable system configurations. Over time, you’ll take on increasing ownership of project tasks and client interactions.This position blends lab knowledge, technical learning, process improvement, and customer collaboration—with a strong emphasis on mentorship and professional development.

Key Responsibilities

Implementation Support & Customer Collaboration

• Support senior implementation leads during customer deployments, learning the end-to-end project lifecycle.
• Assist in gathering requirements from customer stakeholders (Lab, Operations, Engineering, IT, Compliance) and documenting lab processes.
• Help coordinate project tasks and track milestones to support on-time delivery.

LIMS Configuration & Workflow Design

• Assist with configuring LIMS/QC workflows, including refinery sample tracking (units, tanks, streams), QC testing and results validation, and product release processes.
• Learn to align configurations with ASTM-based testing and refinery quality operations under the guidance of senior team members.
• Support instrument integration tasks and help document workflow configurations (GC, distillation, flash point, viscosity, vapor pressure, etc.).

Training Support & Documentation

• Assist in delivering training sessions for lab teams (chemists, technicians, supervisors) across varying technical skill levels.
• Help create and maintain documentation and knowledge transfer materials (SOPs, job aids, configuration notes).
• Support rollout readiness activities, including preparing training environments and organizing materials.

Troubleshooting & Learning

• Assist with troubleshooting technical and process-related issues during implementation and go-live support.
• Learn to identify opportunities to improve lab workflows, data quality, and reporting through system optimization.
• Provide observations and feedback to senior team members to support product improvement efforts.

Professional Development

• Actively participate in team learning through templates, best practices, and reusable configuration patterns.
• Build domain expertise in refinery lab operations, LIMS technology, and implementation methodology.
• Pursue relevant certifications or training as recommended by your manager.

Minimum Qualifications:

• 1–3 years of laboratory experience in a refinery, petrochemical, industrial, or related lab environment (hands-on bench work, co-op, or internship experience counts).
• Foundational knowledge of one or more of the following: ASTM-aligned lab testing practices, instrument operation and calibration basics, or quality systems and compliance concepts.
• Strong communication skills and a willingness to learn customer-facing responsibilities.
• Problem-solving mindset with attention to detail.
• Willingness to travel 25–50% across North America.
• Bachelor’s degree in Chemistry, Chemical Engineering, or a related scientific field (or equivalent experience).

Preferred Qualifications:

• Exposure to LIMS software in any capacity (user, administrator, or implementation support).
• Familiarity with refinery products and blending operations (gasoline, diesel, bunker fuel).
• Basic working knowledge of SQL, Excel data handling, or general IT concepts.
• Experience writing SOPs, work instructions, or technical documentation.
• Interest in process improvement and workflow optimization.

EOE Statement:

Datacor is an Equal Opportunity Employer and does not discriminate on the basis or race, color, religion, sex, national origin, age, disability, veteran status, or any other protected characteristic.

Use of AI During Interviews:

At Datacor, we value thoughtful problem-solving and authentic perspectives. To ensure a fair and consistent evaluation process, we ask that candidates do not use generative AI tools or outside assistance during live interviews unless explicitly stated otherwise. We’re interested in hearing your experience, your approach, and how you think through challenges.

At NiCE, we don’t limit our challenges. We challenge our limits. Always. We’re ambitious. We’re game changers. And we play to win. We set the highest standards and execute beyond them. And if you’re like us, we can offer you the ultimate career opportunity that will light a fire within you.

The Americas Director, Program Management is personally responsible and accountable for all services and support aspects for major accounts - acting as a single point of contact for the customer. This includes implementation, rollout, and delivery of products and services as well as business development and generating new business jointly with the sales team.

The Director is also responsible for the performance of the project management community, working closely with the Service’s Director to ensure delivery as per agreed KPIs and practices.

General Roles and Responsibilities

• Define and govern project implementation methodology, quality standards, control / governance and continuous improvement for delivered projects and practices
• Full ownership & accountability of projects (Day 1)
• Supporting Service’s Director in developing, building and maintaining effective and highly efficient project management team and drive multi-million revenue targets
• Oversee several accounts projects from managerial perspective, as well as personally manage projects as individual contributor
• Closely working with sales, R&D, Project Managers and cloud teams for the delivery and successful completion of projects and activities
• Responsible for customer satisfaction and transaction survey results conducted for project management community
• Defining project goals and delivery plans, KPIs for project managers and objectives
• Initial point of contact and escalation, directly responsible for the rollout/delivery of products, services and production
• Directly responsible for improving and maintaining long-term customer satisfaction goals
• Develop and maintain positive and productive long term working relationship with customer’s business and operations managers, as trusted advisor
• Work jointly with sales to promote and expand sales of NiCE solutions, as well as value added services such as training and consulting
• Provide guidance to other PMs while working with the assigned major account
• Identify, drive / executive continuous improvement initiatives that bring us long term positive impact for Major Account Program
• Serve as an escalation point for the customer

Requirements

• At least eight to ten years of account & customer management experience

• At least three years of management experience

• Knowledge of both theoretical and practical aspects of project management

  • PMI Certification is an asset

• Contact Center industry background (Avaya, Cisco) and strong technical orientation

• Software / solution deployment projects delivery experience in the IT world

• Experience working in multi-culture environment, serving regional and global customers

• Bachelor or Masters degree in IT management or Business preferred

Competencies

• Customer Management

  • Excellent communication and presentation skills, mainly with executives
  • Understand the client business and technical environment – be a business enabler
  • Able to identify potential challenges, mitigate risks and manage escalations

• Account Management

  • Strategic – be able to anticipate down the road initiatives with clients
  • Good business and financial understanding
  • Lead team and processes on time-on budget-on quality

• Leadership and management

  • Ability to develop, drive, and contribute in a high performance team
  • Ability to manage a team in matrix environment
  • Ability to partner, align and coordinate with the sales team.

Key Success Factors

• Delivery performance
• Customer Satisfaction – internal and external
• Business growth; new services booking and reoccurring revenue
• Optimization of P&L

About NiCE

NICE Ltd. (NASDAQ: NICE) software products are used by 25,000+ global businesses, including 85 of the Fortune 100 corporations, to deliver extraordinary customer experiences, fight financial crime and ensure public safety. Every day, NiCE software manages more than 120 million customer interactions and monitors 3+ billion financial transactions.

Known as an innovation powerhouse that excels in AI, cloud and digital, NiCE is consistently recognized as the market leader in its domains, with over 8,500 employees across 30+ countries.

NiCE is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, age, sex, marital status, ancestry, neurotype, physical or mental disability, veteran status, gender identity, sexual orientation or any other category protected by law.

About Us:

Datacor is the leading provider of software solutions, including ERP, CRM, Asset Tracking, Simulation and Formulation, to the process manufacturing space. We are on a mission to better equip the industry with software solutions and move it forward by building thoughtful, intuitive products that solve our customers’ most difficult problems.

We are passionate about serving our customers and helping them use data as a competitive advantage. Our customers make products that extend and sustain lives by sanitizing, fertilizing, beautifying, cleaning, and recycling the world we live in. We at Datacor help our customers make those products you use every day more safely, cost effectively and more efficiently through our technology platforms and applications.

About Us:

Datacor is the leading provider of software solutions, including ERP, CRM, Asset Tracking, Simulation and Formulation, to the process manufacturing space. We are on a mission to better equip the industry with software solutions and move it forward by building thoughtful, intuitive products that solve our customers’ most difficult problems.

We are passionate about serving our customers and helping them use data as a competitive advantage. Our customers make products that extend and sustain lives by sanitizing, fertilizing, beautifying, cleaning, and recycling the world we live in. We at Datacor help our customers make those products you use every day more safely, cost effectively and more efficiently through our technology platforms and applications.

This position supports Baytek International. Baytek International, a Datacor company, delivers mission-critical Laboratory Information Management Systems (LIMS) and Quality Control (QC) software to leading oil refineries and chemical manufacturers. Our solutions support product quality, ASTM compliance, regulatory adherence, and operational efficiency across complex refinery lab environments.

We’re looking for an early-career Implementation Specialist with foundational knowledge of laboratory operations and a genuine interest in helping refinery and chemical labs modernize through software. This role is ideal for someone with hands-on lab experience—whether through a technician role, internship, or related academic work—who’s ready to grow into a client-facing technical career. You’ll learn from experienced team members while contributing to real implementations from day one.

The Role:

As a Lead Implementation Specialist, you will lead and support full-cycle implementations of Baytek’s LIMS/QC solutions for refinery and chemical manufacturing clients. You’ll work directly with lab managers, chemists, technicians, IT, and operations stakeholders to configure workflows, drive user adoption, train teams, and ensure the system supports regulatory and business requirements. This position blends lab subject matter expertise, process improvement, technical troubleshooting, and customer-facing leadership.

Key Responsibilities:

Implementation Leadership & Customer Partnership

• Serve as the primary implementation lead and refinery lab subject matter expert during customer deployments.
• Partner with customer stakeholders (Lab, Operations, Engineering, IT, Compliance) to gather requirements and map real-world lab processes into system workflows.
• Guide project planning and execution to ensure on-time delivery, adoption, and long-term success.

LIMS Configuration & Workflow Design

• Configure LIMS/QC workflows to support:

  • Refinery sample tracking (units, tanks, streams)
  • QC testing and results validation
  • Product release and compliance requirements

• Align configurations with ASTM-based testing and refinery quality operations.

• Support instrument integration and workflow alignment with real lab operations (GC, distillation, flash point, viscosity, vapor pressure, etc.).

Training, Change Management & Adoption

• Deliver structured training for lab teams (chemists, technicians, supervisors, and other users) across varying technical skill levels.
• Coach labs through rollout readiness, best practices, and process changes required for successful adoption.
• Provide documentation and knowledge transfer materials (SOPs, job aids, configuration notes).

Troubleshooting & Continuous Improvement

• Troubleshoot technical and process-related issues during implementation and go-live support.
• Identify opportunities to improve lab workflows, data quality, efficiency, and reporting through system optimization.
• Provide structured feedback to internal teams for product improvements based on real-world customer needs.

Internal Leadership & Mentorship

• Support team standardization through templates, best practices, and reusable configuration patterns.
• Mentor junior implementation specialists as needed.

Minimum Qualifications:

• 5+ years of refinery, petrochemical, or industrial laboratory experience (hands-on lab operations strongly preferred).

• Demonstrated knowledge of:

  • ASTM-aligned lab testing practices
  • Instrument maintenance and calibration
  • Quality systems, compliance, and audit readiness (EPA/OSHA familiarity preferred)

• Prior experience in one or more of the following:

  • LIMS administration (preferred)
  • LIMS implementation support
  • Leading or supporting lab system rollouts and process change initiatives

• Strong communication and training skills, with the ability to guide teams through complex operational change.

• Strong problem-solving and troubleshooting mindset.

• Willingness to travel 25–50% across North America.

Preferred Qualifications:

• Experience as a Laboratory Manager or Lab Supervisor, including scheduling, training, performance coaching, and cross-functional collaboration.

• Experience supporting or overseeing:

  • Lab budgets, inventory, procurement, and proficiency testing
  • Method development and continuous improvement initiatives

• Familiarity with refinery blending operations and QC impacts (gasoline/diesel/bunker fuel).

• Working knowledge of:

  • SQL / reporting concepts
  • Excel data handling
  • Basic IT administration responsibilities for lab systems

EOE Statement:

Datacor is an Equal Opportunity Employer and does not discriminate on the basis or race, color, religion, sex, national origin, age, disability, veteran status, or any other protected characteristic.

Use of AI During Interviews:

At Datacor, we value thoughtful problem-solving and authentic perspectives. To ensure a fair and consistent evaluation process, we ask that candidates do not use generative AI tools or outside assistance during live interviews unless explicitly stated otherwise. We’re interested in hearing your experience, your approach, and how you think through challenges.

Employment setup

This is a full-time, permanent position operated on a remote basis. Arabian Private Holdings is a Saudi Arabian firm, and this role is conducted as a remote engagement. Candidates should be based in Bulgaria or within a neighboring region to ensure manageable timezone overlap. You must already possess the legal right to work in your current country of residence. While the firm is headquartered in Riyadh, the day to day work for this role involves direct support for a specific project involving an international logistics firm with active operations in Bulgaria. We require a minimum of five hours overlap with the Saudi Arabia workday (UTC+3). This role is paid and includes professional development through direct work with the firm principals. The hiring process involves an initial review of written materials, a logical reasoning assessment, and two rounds of video interviews.

About the role

The Project Assistant provides the organizational backbone for our client mandates, ensuring that administrative tasks do not hinder the progress of our strategic work. This position exists to manage the flow of information between the principals and our clients, specifically as we coordinate a governance review for an international logistics firm. It is a necessary function that allows our senior partners to stay focused on high level analysis while you maintain the structured documentation required for successful project delivery.

About Arabian Private Holdings

Arabian Private Holdings operates on the principle that many corporate problems are solved through direct attention rather than large teams of junior staff. We work with family groups, listed corporations, and government entities to provide honest, independent advice on strategy and portfolio Management. Our structure is principal led: every client receives the direct focus of the people accountable for the results. We avoid complex hierarchies and focus on providing a clear view of business performance. We are a remote firm, choosing to prioritize the quality of our thought and the strength of our relationships over physical office presence.

What you will do

• Maintain and update project schedules to track the completion of specific milestones for our logistics sector clients.
• Coordinate meetings and prepare briefing notes that summarize the key points discussed during partner sessions.
• Conduct basic desk research on industry trends and regulatory changes within the logistics and transport sectors.
• Draft initial versions of project reports, ensuring that the grammar and formatting meet the firm standards.
• Keep our internal document folders organized so that all versions of a mandate are easily accessible to the principals.
• Follow up on information requests sent to client teams to ensure data is received on time for our weekly reviews.
• Monitor specific project emails and flag urgent requests that require immediate principal attention.
• Prepare presentation slides based on handwritten notes or rough drafts provided by the partners.

What we are looking for

• A high degree of written precision and the ability to summarize complex information into simple sentences.
• Comfortable using standard office tools such as Microsoft Word, Excel, and shared document platforms.
• Logical rigor in organizing tasks and a preference for order and structure in your daily work.
• Eager to learn about corporate governance and how large holding companies operate.
• Familiar with the basic concepts of project coordination and managing deadlines.
• Able to work independently in a remote environment while keeping the team updated on progress.
• Some exposure to business environments through internships or previous entry level office roles.

How we work

We operate as a lean, remote team that values quiet productivity and direct communication. Our way of working is built on trust and the assumption that everyone is capable of managing their own schedule to meet deadlines. We do not believe in unnecessary meetings or long email threads: we prefer brief, clear updates. Because we are a principal led firm, you will have regular interactions with senior partners who will provide guidance on your work. We focus on getting the work right the first time and take pride in the accuracy of our documentation. This role offers an environment where your contributions have a visible effect on the outcome of a mandate.

What the role offers

• Broad exposure to the decision making processes of major international holding companies.
• Flexible remote working that allows you to manage your time without a commute.
• Direct mentoring from experienced partners who are leaders in their respective fields.
• Training in professional writing and the development of structured logical thinking.
• The opportunity to support a high priority project for an international logistics client.
• A stable, full time position within a professional firm that values quality over volume.

At NiCE, we don’t limit our challenges. We challenge our limits. Always. We’re ambitious. We’re game changers. And we play to win. We set the highest standards and execute beyond them. And if you’re like us, we can offer you the ultimate career opportunity that will light a fire within you.

The Americas Director, Program Management is personally responsible and accountable for all services and support aspects for major accounts - acting as a single point of contact for the customer. This includes implementation, rollout, and delivery of products and services as well as business development and generating new business jointly with the sales team.

The Director is also responsible for the performance of the project management community, working closely with the Service’s Director to ensure delivery as per agreed KPIs and practices.

General Roles and Responsibilities

• Define and govern project implementation methodology, quality standards, control / governance and continuous improvement for delivered projects and practices
• Full ownership & accountability of projects (Day 1)
• Supporting Service’s Director in developing, building and maintaining effective and highly efficient project management team and drive multi-million revenue targets
• Oversee several accounts projects from managerial perspective, as well as personally manage projects as individual contributor
• Closely working with sales, R&D, Project Managers and cloud teams for the delivery and successful completion of projects and activities
• Responsible for customer satisfaction and transaction survey results conducted for project management community
• Defining project goals and delivery plans, KPIs for project managers and objectives
• Initial point of contact and escalation, directly responsible for the rollout/delivery of products, services and production
• Directly responsible for improving and maintaining long-term customer satisfaction goals
• Develop and maintain positive and productive long term working relationship with customer’s business and operations managers, as trusted advisor
• Work jointly with sales to promote and expand sales of NiCE solutions, as well as value added services such as training and consulting
• Provide guidance to other PMs while working with the assigned major account
• Identify, drive / executive continuous improvement initiatives that bring us long term positive impact for Major Account Program
• Serve as an escalation point for the customer

Requirements

• At least eight to ten years of account & customer management experience

• At least three years of management experience

• Knowledge of both theoretical and practical aspects of project management

  • PMI Certification is an asset

• Contact Center industry background (Avaya, Cisco) and strong technical orientation

• Software / solution deployment projects delivery experience in the IT world

• Experience working in multi-culture environment, serving regional and global customers

• Bachelor or Masters degree in IT management or Business preferred

Competencies

• Customer Management

  • Excellent communication and presentation skills, mainly with executives
  • Understand the client business and technical environment – be a business enabler
  • Able to identify potential challenges, mitigate risks and manage escalations

• Account Management

  • Strategic – be able to anticipate down the road initiatives with clients
  • Good business and financial understanding
  • Lead team and processes on time-on budget-on quality

• Leadership and management

  • Ability to develop, drive, and contribute in a high performance team
  • Ability to manage a team in matrix environment
  • Ability to partner, align and coordinate with the sales team.

Key Success Factors

• Delivery performance
• Customer Satisfaction – internal and external
• Business growth; new services booking and reoccurring revenue
• Optimization of P&L

About NiCE

NICE Ltd. (NASDAQ: NICE) software products are used by 25,000+ global businesses, including 85 of the Fortune 100 corporations, to deliver extraordinary customer experiences, fight financial crime and ensure public safety. Every day, NiCE software manages more than 120 million customer interactions and monitors 3+ billion financial transactions.

Known as an innovation powerhouse that excels in AI, cloud and digital, NiCE is consistently recognized as the market leader in its domains, with over 8,500 employees across 30+ countries.

NiCE is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, age, sex, marital status, ancestry, neurotype, physical or mental disability, veteran status, gender identity, sexual orientation or any other category protected by law.

At NiCE, we don’t limit our challenges. We challenge our limits. Always. We’re ambitious. We’re game changers. And we play to win. We set the highest standards and execute beyond them. And if you’re like us, we can offer you the ultimate career opportunity that will light a fire within you.

At NICE, we don’t limit our challenges. We challenge our limits. Always. We’re ambitious. We’re game changers. And we play to win. We set the highest standards and execute beyond them. And if you’re like us, we can offer you the ultimate career opportunity that will light a fire within you.

So, what’s the role all about?

NICE is looking for a Project Manager to join our Professional Services team. This role is responsible for directing and managing project development and delivery from beginning to end, setting and continually managing project expectations with team members and stakeholders, defining project scope, goals and deliverables that support business objectives in collaboration with internal stakeholders as well as customers and partners, and developing project plans, diagrams, and communications documents.

How will you make an impact?

• Plan and schedule project timelines and milestones using appropriate tools and track deliverables
• Develop and deliver progress reports, proposals, requirements documentation, and presentations
• Proactively manage changes in project scope, identify potential crises, and devise contingency plans
• Build, develop, and grow any business relationships vital to the success of the project
• Collect sign-off confirming the customer’s agreement on project completion and “acceptance”
• Conduct project post mortems and create a recommendations report in order to identify successful and unsuccessful project elements
• Develop best practices and reusable tools for project execution and management

Have you got what it takes?

• ​Bachelor’s degree in Business Management or related field or related work experience required

• 6+ years in a customer facing project management role delivering SaaS solutions

• Experience in call recording or telephony industry

• Strong project management skills in planning and coordination for timely delivery

• Good understanding of principles, theories, practices and techniques for managing project work load and analysis needed for key deliverables

• Understanding of technology and software development cycle

• Resource management skills

• Risk management skills

• Organized and comfortable planning several months in advance​

You will have an advantage if you also have:

• PMI certification desired

What’s in it for you?

Join an ever-growing, market disrupting, global company where the teams – comprised of the best of the best – work in a fast-paced, collaborative, and creative environment! As the market leader, every day at NICE is a chance to learn and grow, and there are endless internal career opportunities across multiple roles, disciplines, domains, and locations. If you are passionate, innovative, and excited to constantly raise the bar, you may just be our next NICEr!

About NICE

NICE Ltd. (NASDAQ: NICE) software products are used by 25,000+ global businesses, including 85 of the Fortune 100 corporations, to deliver extraordinary customer experiences, fight financial crime and ensure public safety. Every day, NICE software manages more than 120 million customer interactions and monitors 3+ billion financial transactions.

Known as an innovation powerhouse that excels in AI, cloud and digital, NICE is consistently recognized as the market leader in its domains, with over 8,500 employees across 30+ countries.

NICE is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, age, sex, marital status, ancestry, neurotype, physical or mental disability, veteran status, gender identity, sexual orientation or any other category protected by law.

#LI-Remote

Requisition ID: 10997

Reporting into:  Manager, Program Management

Role Type: Individual Contributor

About NiCE

NICE Ltd. (NASDAQ: NICE) software products are used by 25,000+ global businesses, including 85 of the Fortune 100 corporations, to deliver extraordinary customer experiences, fight financial crime and ensure public safety. Every day, NiCE software manages more than 120 million customer interactions and monitors 3+ billion financial transactions.

Known as an innovation powerhouse that excels in AI, cloud and digital, NiCE is consistently recognized as the market leader in its domains, with over 8,500 employees across 30+ countries.

NiCE is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, age, sex, marital status, ancestry, neurotype, physical or mental disability, veteran status, gender identity, sexual orientation or any other category protected by law.